
It’s not always easy to tell if and
when an employee is struggling with an issue, regardless of whether it’s
work-related or personal. Some people wear their emotions on their sleeve,
while others hide behind the “everything’s fine” mask. And some hit a co-worker
with a forklift.
So what can we do? People’s
emotions and responses to stress, conflict, uncertainty, confusion, criticism,
are things we can’t control. What we can control is our company’s culture; it’s
the culture that sets the tone for the company and creates the working
environment. If that culture is negative, it sabotages any good programs, services
or support we try to provide to employees. It’s unhealthy; it leads to more
stress, burnout, anger, turnover, less productivity, more absenteeism and
higher health care costs.
Think about it. There are always
deadlines, too much work and not enough time, and each person handles these
things differently; some thrive on it and some wither; some welcome it and for
some it’s a source of constant anger and frustration. Mix all of that together
and you really can have an accident
waiting to happen.
If only there was a magic formula,
where we could wave our magic wand, chant some special incantation and POOF all
would be good. No, this is one that takes work; a lot of it and it can’t be
accomplished in a vacuum. There isn’t one right way to create a positive,
healthy, productive workplace culture. No two places are the same. From the
people, to the products and services, to the company’s size, to the company
leaders – all of it influences the nature of the work environment. Creating a
safe environment where diversity is respected, voices are heard, talents are
appreciated and recognized, there is a balance between life and work and
employees feel empowered doesn’t just happen. You and your team have to work at
it – every day. As a leader, you need to make that happen. The rewards you reap
in the long run are more than worth it.
Posted by
MJ Thomas
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